How can I stay up to date with details relating to Xzibition servers? 

Updates via Twitter:
  http://www.twitter.com/XzibitionData

You can also follow it via the RSS feed:
  http://twitter.com/statuses/user_timeline/78628445.rss

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Where can I talk to a live person?

Type 'support' from the shell, visit our Live Support or find us on irc.xzibition.com in #support...

What is the best way to get support?

The best way to get support is to open a new support ticket or by emailing support@Xzibition.com....

How do I report abuse?

email abuse@Xzibition.com

I just got my account and cannot FTP in.

Yes, you must SSH into the server and then follow the instructions to customize your password...